Copeland, Stephanie
Customer Svcs Specialist IntMNsureRamsey CountyFull-time
MNsure Call Center/Ops 8. Minnesota state employee pay history, from State of Minnesota salary data.
Pay by fiscal year
Total paid across all records in each year, overtime included, compared with consumer prices.
From FY 2020 to FY 2021, pay went up 9% while consumer prices went up 2%. After inflation, pay is up 7% (it beat inflation).
| Year | Paid | Change | Prices (CPI) | After inflation |
|---|---|---|---|---|
| FY 2021 | $7,647 | +9.1% | +2.3% | +6.7% |
| FY 2020 | $7,007 | — | — | — |
Each change compares a year with the one before. Large swings usually come from a partial year, extra hours or a change of job rather than a raise. Prices: Consumer Price Index (CPI-U, U.S. city average) from the Bureau of Labor Statistics, averaged July to June; FY 2026 uses 11 months because October 2025 was not published.
Compared with the same job title
FY 2021 · Customer Svcs Specialist Int
Paid more than 8% of the 400 people with this job title that year. The median was $40,502.
Uses the amount paid in the year, so partial years and part-time positions read low.
See everyone with this job titleEvery record
3 records, newest first
| FY | Agency | Job title | County | Base pay | Overtime | Paid |
|---|---|---|---|---|---|---|
| 2021 | MNsure MNsure Call Center/Ops 8 | Customer Svcs Specialist Int Full-time · left during year | Ramsey | $17.66 /hr | $13 | $7,647 |
| 2020 | Revenue Dept Tax Research | Office & Admin Specialist Full-time · left during year | Ramsey | $16.10 /hr | $78 | $7,007 |
| 2020 | Revenue Dept IT & WH-Taxpayer Assistance 3 | Customer Svcs Specialist Int Full-time · left during year | Ramsey | $17.23 /hr | — | — |
The state reports one pay total per person per year, covering all of their positions, so it appears on one of that year’s lines and the others show no separate pay.
Highest paid in MNsure
FY 2021, amount paid
- Clark, Nathan George$171,536MNsure Executive Director
- Koob, Kari D$143,194MNsure Financial & Admin Off
- Rowley, David$136,929MNsure Chief Comp & Legal Off
- Winters, Morgan$132,155MNsure Senior Director
- Caulum, Elizabeth Junella$129,098MNsure Senior Director
- Wessel, Christina$129,048MNsure Senior Director
- Paulsen, Robert J$118,819MNsure Director
- Nyanjom, John$116,026MNsure Director
Highest paid as Customer Svcs Specialist Int
FY 2021, amount paid
- DeLaCruz, Dawn M$62,142MN St Colleges & Universities
- Mudashir, Hajarat B$61,144Public Safety Dept
- Schowalter, Valerie D$60,888Public Safety Dept
- Pham, Joseph$60,096Public Safety Dept
- Wolf-Hrdlicka, Jill E$59,237Public Safety Dept
- Drent, Faith L$57,182MN St Colleges & Universities
- Abernathy, James M$56,899Natural Resources Dept
- McKagan, Karen Ann$56,157Public Safety Dept