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Bisoc, Elena

Customer Svcs SpecialistVeterans Affairs DeptHennepin CountyFull-time

Mpls Front Desk Staff. Minnesota state employee pay history, from State of Minnesota salary data.

Total paid
$240,198
over 7 fiscal years
Latest year
$32,941
FY 2017 · $3,513 overtime
Highest year
$39,401
FY 2016
Yearly average
$34,314
across years on record
Change since first year
+6%
FY 2011 to FY 2017 · prices +10%

Pay by fiscal year

Total paid across all records in each year, overtime included, compared with consumer prices.

$0$20K$40K$60K$31,0822011$32,4112012$32,5302013$34,9652014$36,8692015$39,4012016$32,9412017
Paid in yearFY 2011 pay grown with consumer prices (CPI)

From FY 2011 to FY 2017, pay went up 6% while consumer prices went up 10%. After inflation, pay is down 3% (it fell behind inflation).

YearPaidChangePrices (CPI)After inflation
FY 2017$32,941−16.4%+1.8%−17.9%
FY 2016$39,401+6.9%+0.7%+6.2%
FY 2015$36,869+5.4%+0.7%+4.7%
FY 2014$34,965+7.5%+1.6%+5.8%
FY 2013$32,530+0.4%+1.7%−1.3%
FY 2012$32,411+4.3%+2.9%+1.3%
FY 2011$31,082———

Each change compares a year with the one before. Large swings usually come from a partial year, extra hours or a change of job rather than a raise. Prices: Consumer Price Index (CPI-U, U.S. city average) from the Bureau of Labor Statistics, averaged July to June; FY 2026 uses 11 months because October 2025 was not published.

Compared with the same job title

FY 2017 · Customer Svcs Specialist

Paid more than 70% of the 208 people with this job title that year. The median was $16,889.

Uses the amount paid in the year, so partial years and part-time positions read low.

See everyone with this job title

Every record

7 records, newest first

FYAgencyJob titleCountyBase payOvertimePaid
2017Veterans Affairs Dept
Mpls Front Desk Staff
Customer Svcs Specialist
Full-time · left during year
Hennepin$19.77 /hr$3,513$32,941
2016Veterans Affairs Dept
Mpls Front Desk Staff
Customer Svcs Specialist
Full-time
Hennepin$18.78 /hr$676$39,401
2015Veterans Affairs Dept
Mpls Front Desk Staff
Customer Svcs Specialist
Full-time
Hennepin$17.85 /hr—$36,869
2014Veterans Affairs Dept
Mpls Front Desk Staff
Customer Svcs Specialist
Full-time
Hennepin$16.91 /hr-$120$34,965
2013Veterans Affairs Dept
MVH-Mpls Indirect Care Admin
Customer Svcs Specialist
Full-time
Hennepin$15.94 /hr$301$32,530
2012Veterans Affairs Dept
MVH-Mpls Indirect Care Admin
Customer Svcs Specialist
Full-time
Hennepin$15.22 /hr$713$32,411
2011Veterans Affairs Dept
MVH-Mpls Indirect Care Admin
Customer Svcs Specialist
Full-time
Hennepin$14.87 /hr$284$31,082

The state reports one pay total per person per year, covering all of their positions, so it appears on one of that year’s lines and the others show no separate pay.

Highest paid in Veterans Affairs Dept

FY 2017, amount paid

Highest paid as Customer Svcs Specialist

FY 2017, amount paid