Rollinger, Susan Marie
Customer Svcs Specialist SrEducation DepartmentHennepin CountyFull-time
Business Operations Support Sv. Minnesota state employee pay history, from State of Minnesota salary data.
Pay by fiscal year
Total paid across all records in each year, overtime included, compared with consumer prices.
From FY 2014 to FY 2024, pay went up 244% while consumer prices went up 32%. After inflation, pay is up 161% (it beat inflation).
| Year | Paid | Change | Prices (CPI) | After inflation |
|---|---|---|---|---|
| FY 2024 | $70,536 | +21.9% | +3.3% | +18.0% |
| FY 2023 | $57,869 | +9.6% | +6.3% | +3.2% |
| FY 2022 | $52,791 | +5.3% | +7.2% | −1.7% |
| FY 2021 | $50,122 | +5.1% | +2.3% | +2.7% |
| FY 2020 | $47,702 | −47.0% | +1.6% | −47.8% |
| FY 2019 | $90,046 | +114.8% | +2.1% | +110.5% |
| FY 2018 | $41,912 | +1.6% | +2.3% | −0.6% |
| FY 2017 | $41,246 | +4.1% | +1.8% | +2.2% |
| FY 2016 | $39,638 | +5.3% | +0.7% | +4.6% |
| FY 2015 | $37,655 | +83.5% | +0.7% | +82.2% |
| FY 2014 | $20,519 | — | — | — |
Each change compares a year with the one before. Large swings usually come from a partial year, extra hours or a change of job rather than a raise. Prices: Consumer Price Index (CPI-U, U.S. city average) from the Bureau of Labor Statistics, averaged July to June; FY 2026 uses 11 months because October 2025 was not published.
Compared with the same job title
FY 2024 · Customer Svcs Specialist Sr
Paid more than 99% of the 181 people with this job title that year. The median was $52,528.
Uses the amount paid in the year, so partial years and part-time positions read low.
See everyone with this job titleEvery record
11 records, newest first
| FY | Agency | Job title | County | Base pay | Overtime | Paid |
|---|---|---|---|---|---|---|
| 2024 | Education Department Business Operations Support Sv | Customer Svcs Specialist Sr Full-time · left during year | Hennepin | $28.37 /hr | — | $70,536 |
| 2023 | Education Department Business Operations Support Sv | Customer Svcs Specialist Sr Full-time | Hennepin | $26.89 /hr | — | $57,869 |
| 2022 | Education Department Business Operations Support Sv | Customer Svcs Specialist Sr Full-time | Hennepin | $25.47 /hr | — | $52,791 |
| 2021 | Education Department Business Operations Support Sv | Customer Svcs Specialist Sr Full-time | Ramsey | $24.19 /hr | — | $50,122 |
| 2020 | Education Department Business Operations Support Sv | Customer Svcs Specialist Sr Full-time | Ramsey | $22.84 /hr | $335 | $47,702 |
| 2019 | Education Department Community Nutrition Programs | Customer Svcs Specialist Sr Full-time | Hennepin | $21.79 /hr | — | $90,046 |
| 2018 | Teachers Retirement Assoc Customer Service-Call Center | Customer Svcs Specialist Full-time | Ramsey | $20.17 /hr | — | $41,912 |
| 2017 | Teachers Retirement Assoc Customer Service-Call Center | Customer Svcs Specialist Full-time | Ramsey | $19.77 /hr | $171 | $41,246 |
| 2016 | Teachers Retirement Assoc Member Education | Customer Svcs Specialist Full-time | Ramsey | $19.29 /hr | — | $39,638 |
| 2015 | Teachers Retirement Assoc Customer Service Center | Customer Svcs Specialist Full-time | Ramsey | $18.32 /hr | — | $37,655 |
| 2014 | Teachers Retirement Assoc Customer Service Center | Customer Svcs Specialist Full-time | Ramsey | $17.33 /hr | — | $20,519 |
The state reports one pay total per person per year, covering all of their positions, so it appears on one of that year’s lines and the others show no separate pay.
Highest paid in Education Department
FY 2024, amount paid
- Jett II, Willie$183,679Commissioner-Education Dept
- Burrage, Stephanie$180,703Deputy Commr Education
- Graff, Stephanie$180,703Deputy Commr Education
- Sams, Linda S$177,848State Prog Admin Manager Prin
- Dugan, Jennifer P$168,544Dir Statewide Assessment
- Burnham, Roberta J$167,957Asst Commr Education
- Korte, Daron T$164,783Asst Commr Education
- Traynham, Macarre A$164,783Asst Commr Education
Highest paid as Customer Svcs Specialist Sr
FY 2024, amount paid
- Younger, Gretchen L$67,263Health Department
- Wermus, Laurie A$64,802Prof Educator Licensing Std Bd
- Price, Krista Mary$63,055MN St Colleges & Universities
- Dixon, Tina LaTrease$62,200MN St Colleges & Universities
- Mattila, Elaine$62,006Prof Educator Licensing Std Bd
- Sodhi, Poonam$61,372Public Safety Dept
- Aaron, Stephanie Ann$61,233Labor & Industry Dept
- Arndt, Sandra L$60,912Labor & Industry Dept