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Chapman, Kimberly

Customer Svcs SpecialistVeterans Affairs DeptHennepin CountyFull-time

Mpls Front Desk Staff. Minnesota state employee pay history, from State of Minnesota salary data.

Total paid
$445,692
over 11 fiscal years
Latest year
$15,479
FY 2021 · $259 overtime
Highest year
$51,028
FY 2015
Yearly average
$40,517
across years on record
Change since first year
-56%
FY 2011 to FY 2021 · prices +19%

Pay by fiscal year

Total paid across all records in each year, overtime included, compared with consumer prices.

$0$20K$40K$60K201120132015201720192021
Paid in yearFY 2011 pay grown with consumer prices (CPI)

From FY 2011 to FY 2021, pay went down 56% while consumer prices went up 19%. After inflation, pay is down 63% (it fell behind inflation).

YearPaidChangePrices (CPI)After inflation
FY 2021$15,479−65.1%+2.3%−65.9%
FY 2020$44,355−4.4%+1.6%−5.9%
FY 2019$46,401+7.5%+2.1%+5.4%
FY 2018$43,148−5.3%+2.3%−7.4%
FY 2017$45,554+7.1%+1.8%+5.2%
FY 2016$42,537−16.6%+0.7%−17.2%
FY 2015$51,028+16.9%+0.7%+16.1%
FY 2014$43,632+13.9%+1.6%+12.2%
FY 2013$38,294−3.6%+1.7%−5.2%
FY 2012$39,744+11.9%+2.9%+8.7%
FY 2011$35,521———

Each change compares a year with the one before. Large swings usually come from a partial year, extra hours or a change of job rather than a raise. Prices: Consumer Price Index (CPI-U, U.S. city average) from the Bureau of Labor Statistics, averaged July to June; FY 2026 uses 11 months because October 2025 was not published.

Compared with the same job title

FY 2021 · Customer Svcs Specialist

Paid more than 56% of the 211 people with this job title that year. The median was $12,862.

Uses the amount paid in the year, so partial years and part-time positions read low.

See everyone with this job title

Every record

11 records, newest first

FYAgencyJob titleCountyBase payOvertimePaid
2021Veterans Affairs Dept
Mpls Front Desk Staff
Customer Svcs Specialist
Full-time · left during year
Hennepin$21.61 /hr$259$15,479
2020Veterans Affairs Dept
Mpls Front Desk Staff
Customer Svcs Specialist
Full-time
Hennepin$21.08 /hr$941$44,355
2019Veterans Affairs Dept
Mpls Front Desk Staff
Customer Svcs Specialist
Full-time
Hennepin$20.62 /hr$3,480$46,401
2018Veterans Affairs Dept
Mpls Front Desk Staff
Customer Svcs Specialist
Full-time
Hennepin$20.17 /hr$1,296$43,148
2017Veterans Affairs Dept
Mpls Front Desk Staff
Customer Svcs Specialist
Full-time
Hennepin$19.77 /hr$4,285$45,554
2016Veterans Affairs Dept
Mpls Front Desk Staff
Customer Svcs Specialist
Full-time
Hennepin$19.29 /hr$1,932$42,537
2015Veterans Affairs Dept
Mpls Front Desk Staff
Customer Svcs Specialist
Full-time
Hennepin$18.82 /hr$10,303$51,028
2014Veterans Affairs Dept
Mpls Front Desk Staff
Customer Svcs Specialist
Full-time
Hennepin$18.27 /hr$4,063$43,632
2013Veterans Affairs Dept
MVH-Mpls Indirect Care Admin
Customer Svcs Specialist
Full-time
Hennepin$17.74 /hr$961$38,294
2012Veterans Affairs Dept
MVH-Mpls Indirect Care Admin
Customer Svcs Specialist
Full-time
Hennepin$17.39 /hr$991$39,744
2011Veterans Affairs Dept
MVH-Mpls Indirect Care Admin
Customer Svcs Specialist
Full-time
Hennepin$17.39 /hr$137$35,521

The state reports one pay total per person per year, covering all of their positions, so it appears on one of that year’s lines and the others show no separate pay.

Highest paid in Veterans Affairs Dept

FY 2021, amount paid

Highest paid as Customer Svcs Specialist

FY 2021, amount paid