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Wood, Laura D

Health Care Call Center RepHuman Services DeptRamsey CountyFull-time

HCA MPS Provider Call Ctr 4. Minnesota state employee pay history, from State of Minnesota salary data.

Total paid
$172,193
over 5 fiscal years
Latest year
$25,638
FY 2015
Highest year
$38,365
FY 2014
Yearly average
$34,439
across years on record
Change since first year
-27%
FY 2011 to FY 2015 · prices +7%

Pay by fiscal year

Total paid across all records in each year, overtime included, compared with consumer prices.

$0$20K$40K$60K$35,2542011$37,5682012$35,3692013$38,3652014$25,6382015
Paid in yearFY 2011 pay grown with consumer prices (CPI)

From FY 2011 to FY 2015, pay went down 27% while consumer prices went up 7%. After inflation, pay is down 32% (it fell behind inflation).

YearPaidChangePrices (CPI)After inflation
FY 2015$25,638−33.2%+0.7%−33.7%
FY 2014$38,365+8.5%+1.6%+6.8%
FY 2013$35,369−5.9%+1.7%−7.4%
FY 2012$37,568+6.6%+2.9%+3.5%
FY 2011$35,254———

Each change compares a year with the one before. Large swings usually come from a partial year, extra hours or a change of job rather than a raise. Prices: Consumer Price Index (CPI-U, U.S. city average) from the Bureau of Labor Statistics, averaged July to June; FY 2026 uses 11 months because October 2025 was not published.

Compared with the same job title

FY 2015 · Health Care Call Center Rep

Paid more than 6% of the 54 people with this job title that year. The median was $41,322.

Uses the amount paid in the year, so partial years and part-time positions read low.

See everyone with this job title

Every record

5 records, newest first

FYAgencyJob titleCountyBase payOvertimePaid
2015Human Services Dept
HCA MPS Provider Call Ctr 4
Health Care Call Center Rep
Full-time · left during year
Ramsey$24.64 /hr—$25,638
2014Human Services Dept
MPS Provider Call Ctr 4
Health Care Call Center Rep
Full-time
Ramsey$23.92 /hr$389$38,365
2013Human Services Dept
MPS Provider Call Ctr 4
Health Care Call Center Rep
Full-time
Ramsey$23.22 /hr—$35,369
2012Human Services Dept
MPS Provider Call Ctr 4
Health Care Call Center Rep
Full-time
Ramsey$22.16 /hr—$37,568
2011Human Services Dept
HCO Provider CallCenter 5
Health Care Call Center Rep
Full-time
Ramsey$21.52 /hr—$35,254

The state reports one pay total per person per year, covering all of their positions, so it appears on one of that year’s lines and the others show no separate pay.

Highest paid in Human Services Dept

FY 2015, amount paid

Highest paid as Health Care Call Center Rep

FY 2015, amount paid