Willey, Eileen M
Health Care Call Center RepHuman Services DeptRamsey CountyFull-time
HCA MPS Member Call Ctr 2. Minnesota state employee pay history, from State of Minnesota salary data.
Pay by fiscal year
Total paid across all records in each year, overtime included, compared with consumer prices.
From FY 2011 to FY 2016, pay went down 89% while consumer prices went up 8%. After inflation, pay is down 90% (it fell behind inflation).
| Year | Paid | Change | Prices (CPI) | After inflation |
|---|---|---|---|---|
| FY 2016 | $4,853 | −90.5% | +0.7% | −90.6% |
| FY 2015 | $51,199 | +3.3% | +0.7% | +2.6% |
| FY 2014 | $49,565 | +3.2% | +1.6% | +1.6% |
| FY 2013 | $48,018 | +10.9% | +1.7% | +9.1% |
| FY 2012 | $43,286 | −2.9% | +2.9% | −5.6% |
| FY 2011 | $44,564 | — | — | — |
Each change compares a year with the one before. Large swings usually come from a partial year, extra hours or a change of job rather than a raise. Prices: Consumer Price Index (CPI-U, U.S. city average) from the Bureau of Labor Statistics, averaged July to June; FY 2026 uses 11 months because October 2025 was not published.
Compared with the same job title
FY 2016 · Health Care Call Center Rep
Paid more than 7% of the 74 people with this job title that year. The median was $42,238.
Uses the amount paid in the year, so partial years and part-time positions read low.
See everyone with this job titleEvery record
6 records, newest first
| FY | Agency | Job title | County | Base pay | Overtime | Paid |
|---|---|---|---|---|---|---|
| 2016 | Human Services Dept HCA MPS Member Call Ctr 2 | Health Care Call Center Rep Full-time · left during year | Ramsey | $24.64 /hr | — | $4,853 |
| 2015 | Human Services Dept MPS Member Call Ctr 2 | Health Care Call Center Rep Full-time | Ramsey | $24.64 /hr | — | $51,199 |
| 2014 | Human Services Dept MPS Provider Call Ctr 3 | Mn Health Insurance Prog Rep 1 Full-time | Ramsey | $23.92 /hr | — | $49,565 |
| 2013 | Human Services Dept HCEA Ops Contact Ctr 4 | Mn Health Insurance Prog Rep 1 Full-time | Ramsey | $23.22 /hr | $401 | $48,018 |
| 2012 | Human Services Dept HCEA Ops Contact Ctr 4 | Mn Care Enrollment Rep Full-time | Ramsey | $22.16 /hr | — | $43,286 |
| 2011 | Human Services Dept MinnesotaCare Group 14 | Mn Care Enrollment Rep Full-time | Ramsey | $21.52 /hr | — | $44,564 |
The state reports one pay total per person per year, covering all of their positions, so it appears on one of that year’s lines and the others show no separate pay.
Highest paid in Human Services Dept
FY 2016, amount paid
- Ward, Randy K$377,907Medical Specialist 4
- Matzen, Ted A$354,652Medical Specialist 3
- Pratt, Steven E.$353,938Medical Specialist 4
- Ahmed, Shabeer$337,804Medical Specialist 4
- Stevens, KyleeAnn Sophia$320,120Medical Spec-Forensic Psych 5
- Miller, Peter Scott$313,177Medical Specialist 4
- Christensen, James Anders$307,082Medical Spec-Forensic Psych 2
- Paulson, David A$299,517Medical Specialist 4
Highest paid as Health Care Call Center Rep
FY 2016, amount paid
- List, David$59,406Human Services Dept
- Garcia, Jeanett Maldonado$55,883Human Services Dept
- Yang, Kao Nou$55,047Human Services Dept
- Edwards, Marsha L$53,546Human Services Dept
- Cardenas, Herminia$53,381Human Services Dept
- Blackwell, Amechon M$52,739Human Services Dept
- Johnson, Jack A$52,491Human Services Dept
- Posten, Tina M$52,491Human Services Dept