Cardenas, Herminia
Health Care Call Center RepHuman Services DeptRamsey CountyFull-time
HCA HCEO Member Call Center. Minnesota state employee pay history, from State of Minnesota salary data.
Pay by fiscal year
Total paid across all records in each year, overtime included, compared with consumer prices.
From FY 2011 to FY 2019, pay went up 49% while consumer prices went up 15%. After inflation, pay is up 30% (it beat inflation).
| Year | Paid | Change | Prices (CPI) | After inflation |
|---|---|---|---|---|
| FY 2019 | $55,516 | +4.9% | +2.1% | +2.8% |
| FY 2018 | $52,916 | +4.5% | +2.3% | +2.2% |
| FY 2017 | $50,644 | −5.1% | +1.8% | −6.8% |
| FY 2016 | $53,381 | +18.1% | +0.7% | +17.3% |
| FY 2015 | $45,191 | +0.4% | +0.7% | −0.3% |
| FY 2014 | $45,006 | +13.2% | +1.6% | +11.4% |
| FY 2013 | $39,775 | −0.1% | +1.7% | −1.8% |
| FY 2012 | $39,822 | +6.9% | +2.9% | +3.9% |
| FY 2011 | $37,235 | — | — | — |
Each change compares a year with the one before. Large swings usually come from a partial year, extra hours or a change of job rather than a raise. Prices: Consumer Price Index (CPI-U, U.S. city average) from the Bureau of Labor Statistics, averaged July to June; FY 2026 uses 11 months because October 2025 was not published.
Compared with the same job title
FY 2019 · Health Care Call Center Rep
Paid more than 82% of the 83 people with this job title that year. The median was $43,192.
Uses the amount paid in the year, so partial years and part-time positions read low.
See everyone with this job titleEvery record
9 records, newest first
| FY | Agency | Job title | County | Base pay | Overtime | Paid |
|---|---|---|---|---|---|---|
| 2019 | Human Services Dept HCA HCEO Member Call Center | Health Care Call Center Rep Full-time · left during year | Ramsey | $27.00 /hr | — | $55,516 |
| 2018 | Human Services Dept HCA MPS Member Call Center | Health Care Call Center Rep Full-time | Ramsey | $25.69 /hr | $58 | $52,916 |
| 2017 | Human Services Dept HCA MPS Member Call Center | Health Care Call Center Rep Full-time | Ramsey | $24.47 /hr | $303 | $50,644 |
| 2016 | Human Services Dept HCA MPS Member Call Center | Health Care Call Center Rep Full-time | Ramsey | $23.21 /hr | $5,661 | $53,381 |
| 2015 | Human Services Dept HCA MPS Member Call Center | Health Care Call Center Rep Full-time | Ramsey | $21.98 /hr | — | $45,191 |
| 2014 | Human Services Dept MPS Member Call Center | Health Care Call Center Rep Full-time | Ramsey | $20.69 /hr | $2,454 | $45,006 |
| 2013 | Human Services Dept MPS Member Call Center | Health Care Call Center Rep Full-time | Ramsey | $19.49 /hr | — | $39,775 |
| 2012 | Human Services Dept MPS Member Call Center | Health Care Call Center Rep Full-time | Ramsey | $18.64 /hr | — | $39,822 |
| 2011 | Human Services Dept PMQI Ombudsman | Health Care Call Center Rep Full-time | Ramsey | $18.09 /hr | — | $37,235 |
The state reports one pay total per person per year, covering all of their positions, so it appears on one of that year’s lines and the others show no separate pay.
Highest paid in Human Services Dept
FY 2019, amount paid
- Ahmed, Shabeer$473,874Psychiatrist 3
- Stevens, KyleeAnn Sophia$447,899Psychiatrist 5
- Ward, Randy K$446,237Psychiatrist 3
- Kruse, Matthew R.$431,453Psychiatrist 2
- Matzen, Ted A$430,101Psychiatrist 1
- Schorn-rhoda, Mary Ann$410,938Psych Adv Practice Reg Nurse
- Miller, Peter Scott$363,172Psychiatrist 3
- Hirachan, Soniya$358,283Psychiatrist 4
Highest paid as Health Care Call Center Rep
FY 2019, amount paid
- Hass, Stacy L$59,964Human Services Dept
- List, David$56,220Human Services Dept
- Roehlen, John E$56,147Human Services Dept
- Swanson, Stacy J$56,139Human Services Dept
- Camper, Mary J$56,099Human Services Dept
- Edwards, Marsha L$56,099Human Services Dept
- Gonzalez, Gina M.$56,099Human Services Dept
- Her, Vallen K$56,099Human Services Dept