Skip to main content

Terry, Penny J

Customer Svcs SpecialistMN St Colleges & UniversitiesHennepin CountyFull-time

MnSCU Normandale CC Clerical. Minnesota state employee pay history, from State of Minnesota salary data.

Total paid
$462,104
over 12 fiscal years
Latest year
$31,471
FY 2022
Highest year
$44,885
FY 2021
Yearly average
$38,509
across years on record
Change since first year
-8%
FY 2011 to FY 2022 · prices +28%

Pay by fiscal year

Total paid across all records in each year, overtime included, compared with consumer prices.

$0$20K$40K$60K201120132015201720192021
Paid in yearFY 2011 pay grown with consumer prices (CPI)

From FY 2011 to FY 2022, pay went down 8% while consumer prices went up 28%. After inflation, pay is down 28% (it fell behind inflation).

YearPaidChangePrices (CPI)After inflation
FY 2022$31,471−29.9%+7.2%−34.6%
FY 2021$44,885+2.4%+2.3%+0.1%
FY 2020$43,814+2.3%+1.6%+0.7%
FY 2019$42,843+2.2%+2.1%+0.1%
FY 2018$41,913+2.0%+2.3%−0.2%
FY 2017$41,076+2.5%+1.8%+0.6%
FY 2016$40,086+2.5%+0.7%+1.8%
FY 2015$39,106+6.5%+0.7%+5.7%
FY 2014$36,723+11.6%+1.6%+9.9%
FY 2013$32,906−0.0%+1.7%−1.7%
FY 2012$32,919−4.2%+2.9%−6.9%
FY 2011$34,363———

Each change compares a year with the one before. Large swings usually come from a partial year, extra hours or a change of job rather than a raise. Prices: Consumer Price Index (CPI-U, U.S. city average) from the Bureau of Labor Statistics, averaged July to June; FY 2026 uses 11 months because October 2025 was not published.

Compared with the same job title

FY 2022 · Customer Svcs Specialist

Paid more than 76% of the 180 people with this job title that year. The median was $13,323.

Uses the amount paid in the year, so partial years and part-time positions read low.

See everyone with this job title

Every record

13 records, newest first

FYAgencyJob titleCountyBase payOvertimePaid
2022MN St Colleges & Universities
MnSCU Normandale CC Clerical
Customer Svcs Specialist
Full-time · left during year
Hennepin$22.15 /hr—$31,471
2021MN St Colleges & Universities
MnSCU Normandale CC Clerical
Customer Svcs Specialist
Full-time
Hennepin$21.61 /hr—$44,885
2020MN St Colleges & Universities
MnSCU Normandale CC Clerical
Customer Svcs Specialist
Full-time
Hennepin$21.08 /hr$16$43,814
2019MN St Colleges & Universities
MnSCU Normandale CC Clerical
Customer Svcs Specialist
Full-time
Hennepin$20.62 /hr—$42,843
2018MN St Colleges & Universities
MnSCU Normandale CC Clerical
Customer Svcs Specialist
Full-time
Hennepin$20.17 /hr—$41,913
2017MN St Colleges & Universities
MnSCU Normandale CC Clerical
Customer Svcs Specialist
Full-time
Hennepin$19.77 /hr—$41,076
2016MN St Colleges & Universities
MnSCU Normandale CC Clerical
Customer Svcs Specialist
Full-time
Hennepin$19.29 /hr—$40,086
2015MN St Colleges & Universities
MnSCU Normandale CC Clerical
Customer Svcs Specialist
Full-time
Hennepin$18.82 /hr—$39,106
2015MN St Colleges & Universities
MnSCU N Hennepin CC Classified
Customer Svcs Specialist
Full-time · left during year
Hennepin$18.82 /hr——
2014MN St Colleges & Universities
MnSCU N Hennepin CC Classified
Customer Svcs Specialist
Full-time
Hennepin$18.27 /hr—$36,723
2013MN St Colleges & Universities
MnSCU N Hennepin CC Classified
Office & Admin Specialist
Full-time
Hennepin$17.74 /hr—$32,906
2012MN St Colleges & Universities
MnSCU N Hennepin CC Classified
Office & Admin Specialist
Full-time
Hennepin$17.39 /hr—$32,919
2011MN St Colleges & Universities
MnSCU N Hennepin CC Classified
Office & Admin Specialist
Full-time
Hennepin$17.39 /hr—$34,363

The state reports one pay total per person per year, covering all of their positions, so it appears on one of that year’s lines and the others show no separate pay.

Highest paid in MN St Colleges & Universities

FY 2022, amount paid

Highest paid as Customer Svcs Specialist

FY 2022, amount paid