Rettner, Carol Ann
Customer Svcs Specialist SrLabor & Industry DeptRamsey CountyFull-time
Help Desk. Minnesota state employee pay history, from State of Minnesota salary data.
Pay by fiscal year
Total paid across all records in each year, overtime included, compared with consumer prices.
From FY 2011 to FY 2026, pay went up 74% while consumer prices went up 48%. After inflation, pay is up 18% (it beat inflation).
| Year | Paid | Change | Prices (CPI) | After inflation |
|---|---|---|---|---|
| FY 2026 | $63,056 | +4.3% | +3.1% | +1.1% |
| FY 2025 | $60,464 | +12.2% | +2.6% | +9.3% |
| FY 2024 | $53,890 | +2.8% | +3.3% | −0.5% |
| FY 2023 | $52,432 | +9.2% | +6.3% | +2.7% |
| FY 2022 | $48,031 | −0.6% | +7.2% | −7.3% |
| FY 2021 | $48,332 | +43.9% | +2.3% | +40.6% |
| FY 2020 | $33,597 | −9.7% | +1.6% | −11.1% |
| FY 2019 | $37,224 | −11.2% | +2.1% | −13.0% |
| FY 2018 | $41,912 | +2.0% | +2.3% | −0.2% |
| FY 2017 | $41,076 | +3.3% | +1.8% | +1.4% |
| FY 2016 | $39,777 | +1.7% | +0.7% | +1.0% |
| FY 2015 | $39,106 | +3.0% | +0.7% | +2.3% |
| FY 2014 | $37,959 | +4.0% | +1.6% | +2.4% |
| FY 2013 | $36,507 | +1.1% | +1.7% | −0.6% |
| FY 2012 | $36,110 | −0.2% | +2.9% | −3.0% |
| FY 2011 | $36,171 | — | — | — |
Each change compares a year with the one before. Large swings usually come from a partial year, extra hours or a change of job rather than a raise. Prices: Consumer Price Index (CPI-U, U.S. city average) from the Bureau of Labor Statistics, averaged July to June; FY 2026 uses 11 months because October 2025 was not published.
Compared with the same job title
FY 2026 · Customer Svcs Specialist Sr
Paid more than 93% of the 185 people with this job title that year. The median was $56,859.
Uses the amount paid in the year, so partial years and part-time positions read low.
See everyone with this job titleEvery record
17 records, newest first
| FY | Agency | Job title | County | Base pay | Overtime | Paid |
|---|---|---|---|---|---|---|
| 2026 | Labor & Industry Dept Help Desk | Customer Svcs Specialist Sr Full-time | Ramsey | $30.09 /hr | — | $63,056 |
| 2025 | Labor & Industry Dept Help Desk | Customer Svcs Specialist Sr Full-time | Ramsey | $29.65 /hr | — | $60,464 |
| 2024 | Labor & Industry Dept Help Desk | Customer Svcs Specialist Int Full-time | Ramsey | $25.95 /hr | — | $53,890 |
| 2023 | Labor & Industry Dept Help Desk | Customer Svcs Specialist Int Full-time | Ramsey | $24.60 /hr | — | $52,432 |
| 2022 | Labor & Industry Dept WC Campus Help Desk | Customer Svcs Specialist Int Full-time | Ramsey | $23.41 /hr | $76 | $48,031 |
| 2021 | Labor & Industry Dept Data Processing | Customer Svcs Specialist Int Full-time | Ramsey | $22.21 /hr | $2,390 | $48,332 |
| 2021 | Labor & Industry Dept Data Processing | Customer Svcs Specialist Int Full-time · left during year | Ramsey | $22.21 /hr | — | — |
| 2020 | Labor & Industry Dept Document Processing | Office & Admin Specialist Full-time | Ramsey | $21.08 /hr | $285 | $33,597 |
| 2019 | Labor & Industry Dept Document Processing | Office & Admin Specialist Full-time | Ramsey | $20.62 /hr | — | $37,224 |
| 2018 | Labor & Industry Dept Document Processing | Office & Admin Specialist Full-time | Ramsey | $20.17 /hr | — | $41,912 |
| 2017 | Labor & Industry Dept Document Processing | Office & Admin Specialist Full-time | Ramsey | $19.77 /hr | — | $41,076 |
| 2016 | Labor & Industry Dept Document Processing | Office & Admin Specialist Full-time | Ramsey | $19.29 /hr | — | $39,777 |
| 2015 | Labor & Industry Dept Document Processing | Office & Admin Specialist Full-time | Ramsey | $18.82 /hr | — | $39,106 |
| 2014 | Labor & Industry Dept Document Processing | Office & Admin Specialist Full-time | Ramsey | $18.27 /hr | — | $37,959 |
| 2013 | Labor & Industry Dept Document Processing | Office & Admin Specialist Full-time | Ramsey | $17.74 /hr | — | $36,507 |
| 2012 | Labor & Industry Dept Document Processing | Office & Admin Specialist Full-time | Ramsey | $17.39 /hr | $496 | $36,110 |
| 2011 | Labor & Industry Dept Document Processing | Office & Admin Specialist Full-time | Ramsey | $17.39 /hr | — | $36,171 |
The state reports one pay total per person per year, covering all of their positions, so it appears on one of that year’s lines and the others show no separate pay.
Highest paid in Labor & Industry Dept
FY 2026, amount paid
- McKown, Scott D$225,362Asst Dir Constr Codes & Lic
- Blissenbach, Nicole Marie$185,181Commissioner-Labor & Industry
- Perushek, Mary Katherine$183,485Deputy Commr Labor & Industry
- Mah, Hared Ahmed$178,188Research Scientist 3
- Stimac, Jessica Marlene$172,603Asst Commr Labor & Industry
- Swanson, Kristy L.$168,789Asst Commr Labor & Industry
- Green, Todd A$161,019Dir Constru Codes and Lic
- Zajac, Laura Bonnie$156,690Staff Attorney Supervisor
Highest paid as Customer Svcs Specialist Sr
FY 2026, amount paid
- Podominick, Raymond A$120,463MN St Colleges & Universities
- Bakke, Sherri L$97,859MN St Colleges & Universities
- Kim, Nahyun$67,140MN St Colleges & Universities
- Dixon, Tina LaTrease$65,105MN St Colleges & Universities
- Silvester, David A$65,070Minnesota Zoological Garden
- Aaron, Stephanie Ann$64,609Labor & Industry Dept
- Arndt, Sandra L$64,135Labor & Industry Dept
- Frahm, Dawn M$64,045MN St Colleges & Universities