Hess, Jenna T
Customer Svcs Specialist PrincPublic Safety DeptRamsey CountyFull-time
DVS Customer Support/PIC 2. Minnesota state employee pay history, from State of Minnesota salary data.
Pay by fiscal year
Total paid across all records in each year, overtime included, compared with consumer prices.
From FY 2012 to FY 2026, pay went up 15% while consumer prices went up 44%. After inflation, pay is down 20% (it fell behind inflation).
| Year | Paid | Change | Prices (CPI) | After inflation |
|---|---|---|---|---|
| FY 2026 | $47,246 | −26.9% | +3.1% | −29.1% |
| FY 2025 | $64,637 | −7.0% | +2.6% | −9.3% |
| FY 2024 | $69,472 | +4.5% | +3.3% | +1.1% |
| FY 2023 | $66,495 | +2.2% | +6.3% | −3.8% |
| FY 2022 | $65,070 | −0.3% | +7.2% | −7.0% |
| FY 2021 | $65,254 | +15.0% | +2.3% | +12.4% |
| FY 2020 | $56,733 | −7.6% | +1.6% | −9.1% |
| FY 2019 | $61,423 | +5.8% | +2.1% | +3.7% |
| FY 2018 | $58,046 | +17.1% | +2.3% | +14.6% |
| FY 2017 | $49,551 | +2.5% | +1.8% | +0.6% |
| FY 2016 | $48,353 | +5.7% | +0.7% | +5.0% |
| FY 2015 | $45,743 | +5.9% | +0.7% | +5.2% |
| FY 2014 | $43,182 | +6.8% | +1.6% | +5.2% |
| FY 2013 | $40,429 | −1.9% | +1.7% | −3.5% |
| FY 2012 | $41,199 | — | — | — |
Each change compares a year with the one before. Large swings usually come from a partial year, extra hours or a change of job rather than a raise. Prices: Consumer Price Index (CPI-U, U.S. city average) from the Bureau of Labor Statistics, averaged July to June; FY 2026 uses 11 months because October 2025 was not published.
Compared with the same job title
FY 2026 · Customer Svcs Specialist Princ
Paid more than 6% of the 35 people with this job title that year. The median was $64,108.
Uses the amount paid in the year, so partial years and part-time positions read low.
See everyone with this job titleEvery record
15 records, newest first
| FY | Agency | Job title | County | Base pay | Overtime | Paid |
|---|---|---|---|---|---|---|
| 2026 | Public Safety Dept DVS Customer Support/PIC 2 | Customer Svcs Specialist Princ Full-time | Ramsey | $32.54 /hr | — | $47,246 |
| 2025 | Public Safety Dept DVS Customer Support/PIC 2 | Customer Svcs Specialist Princ Full-time | Ramsey | $32.06 /hr | $220 | $64,637 |
| 2024 | Public Safety Dept DVS Customer Support/PIC 2 | Customer Svcs Specialist Princ Full-time | Ramsey | $30.68 /hr | $3,659 | $69,472 |
| 2023 | Employ & Econ Development Dept DDS Disability Determination | Disability Examiner Full-time | Ramsey | $32.13 /hr | $65 | $66,495 |
| 2022 | Public Safety Dept DVS Customer Support | Office Services Supervisor 3 Full-time | Ramsey | $30.85 /hr | $982 | $65,070 |
| 2021 | Public Safety Dept DVS Customer Support 2 | Customer Svcs Specialist Princ Full-time | Ramsey | $30.10 /hr | $6,734 | $65,254 |
| 2020 | Public Safety Dept DVS Customer Support/PIC 2 | Customer Svcs Specialist Princ Full-time | Ramsey | $27.00 /hr | $1,428 | $56,733 |
| 2019 | Public Safety Dept DVS Customer Support/PIC 2 | Customer Svcs Specialist Princ Full-time | Ramsey | $25.71 /hr | $8,720 | $61,423 |
| 2018 | Public Safety Dept DVS Customer Support/PIC 2 | Customer Svcs Specialist Princ Full-time | Ramsey | $24.52 /hr | $7,810 | $58,046 |
| 2017 | Public Safety Dept DVS Customer Support/PIC 1 | Customer Svcs Specialist Sr Full-time | Ramsey | $23.41 /hr | $913 | $49,551 |
| 2016 | Public Safety Dept DVS Customer Support/PIC 1 | Customer Svcs Specialist Sr Full-time | Ramsey | $22.84 /hr | $891 | $48,353 |
| 2015 | Public Safety Dept DVS Customer Support/PIC 1 | Customer Svcs Specialist Sr Full-time | Ramsey | $22.28 /hr | — | $45,743 |
| 2014 | Public Safety Dept DVS Customer Support/PIC 1 | Customer Svcs Specialist Sr Full-time | Ramsey | $21.02 /hr | — | $43,182 |
| 2013 | Public Safety Dept DVS Customer Support/PIC 1 | Customer Svcs Specialist Sr Full-time | Ramsey | $19.85 /hr | — | $40,429 |
| 2012 | Corrections Dept LL Lieutenant-C | Corr Officer 2 Full-time | Anoka | $18.98 /hr | $9 | $41,199 |
The state reports one pay total per person per year, covering all of their positions, so it appears on one of that year’s lines and the others show no separate pay.
Highest paid in Public Safety Dept
FY 2026, amount paid
- Krambeer, Adam James$246,089State Patrol Trooper
- Barthel, Eric J$241,240State Patrol Captain
- Stricker, Paul G.$227,992State Patrol Trooper
- Engeldinger, Jason H$220,634State Patrol Captain
- Farmakes, John D$219,560State Patrol Lieutenant
- Yang, Dau Mong$207,791State Patrol Trooper
- Evans, Andrew W$206,747Superintendent BCA
- Erickson, Thomas Michael$205,456State Patrol Trooper
Highest paid as Customer Svcs Specialist Princ
FY 2026, amount paid
- Proper, Amanda Jean$74,238MN St Colleges & Universities
- Wilcox, Tracey J$71,213Lottery
- Balfe, Kimberly A$69,243Natural Resources Dept
- Anderson, Sara$68,638MN St Colleges & Universities
- Milne, Kaysee Margaret$67,978Corrections Dept
- Anderson, Kara Helen$67,867Natural Resources Dept
- Joslin, Kari Lynn$67,649Administration Dept
- Klingsporn Morgan, Cheryl L$67,649MN St Colleges & Universities